This charter outlines our practices regarding the collection, storage, processing, and use of your personal data as the data controller. By sharing this information and/or using our Zyna application, you consent to the collection, storage, processing, and use of your personal data in accordance with current legislation and the terms of this charter.
What data is collected?
We collect your personal data for the application’s needs, the company, and your security in several ways:
Your contact details that you provide when registering on the mobile application (name, first name, email address, phone number, postal address). To access the full application, when creating an account, you provide us with your personal information (gender, date of birth, age, personal photo).
For what purposes are your data collected?
All information collected via the Zyna application is processed to manage functionalities, notably reservation management, and to adapt content according to your preferences. This data may also be used for statistical studies, analyses, and may be processed by the Company and/or its event organizing partners.
Furthermore, processing may be based on your consent when required, for example, for the use of your data for commercial prospecting purposes via electronic means. All collected data aims to communicate with you, process your transactions, provide our services, ensure security, comply with the law, and carry out business statistics. Thus, this information may be used to personalize your experience, enhance customer service, display targeted advertising content, contact you, ensure your security, and respond to requests from judicial authorities.
With whom are your data shared?
How long are your data retained?
The Zyna application retains your personal data for a duration of 12 months.
Are your data sold or disclosed to third parties?
The company exclusively holds the information collected on this application. This data will not be transferred to other companies without your consent, unless necessary to respond to a request or conclude a transaction.
Personal information will not be transmitted to third parties except those contributing to the operation of the application or the company’s activities, and these third parties are committed to maintaining the confidentiality of this information.
Moreover, we will share information in the event of an investigation, prevention of illegal activities, or situations involving potential threats to the physical and moral security of users. Overall, we will share information when required by law.
Finally, non-private data may be disclosed to other parties for business purposes.
On what basis are my personal data collected?
This application collects personal data only in situations permitted by applicable regulations, notably:
When you have provided free, specific, informed, and unambiguous consent for the processing of your personal data. When the legitimate interests of the company and/or the application justify the processing of your personal data, accompanied by appropriate protection guarantees. When the information provided is necessary for the performance of a contract or pre-contractual measures taken at your request. To ensure compliance with the legal or regulatory obligations of the company or the application. It is important to note that for minors (under 18), consent cannot be given or authorized, as the use of the Zyna application requires being of legal age.
How is the security of your personal data ensured?
The application implements security measures to preserve the personal information you provide us. Sensitive data transmitted online benefits from advanced encryption for optimal protection.
Furthermore, the application establishes protection measures for offline information. Servers hosting this data are kept in a secure environment. Except for employees requiring access to this data (billing, prospecting, customer service), no one else has access to this personally identifiable information.
What are your rights?
Under the Data Protection Act and the GDPR, you have, regarding the processing of your personal data, the right to:
Access: The company can provide a copy of the personal data concerning the user upon request. Objection: The user has the right to object to the use of their personal data by the application. Rectification: The user can request the company to rectify the personal data communicated to them. Limitation of processing: The user has the right to request that the company limits the processing of their personal data. Erasure: under certain conditions, the user has the right to request the company to erase certain personal data concerning them. The right to be forgotten can only be obtained in certain cases, notably for public interest reasons, for archiving purposes, or to comply with legal obligations conditioning the processing of personal data by the company. Data portability: Under certain conditions, the user may request to receive all their personal data to transfer it to another data controller, without the company being able to object. Users can exercise their rights with the company as follows:
By email at the following address: firstname.lastname@example.org By postal mail at the following address: 35 avenue Gabrielle d’Estrées 91830 le Coudray-Montceaux. Finally, you have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data, namely:
The CNIL – National Commission for Information Technology and Civil Liberties, 3 place de Fontenoy TSA 80715 – 75334 Paris Cedex 07.
HELIJAM CORPORATION – 61 rue de Lyon 75012 Paris
SAS with a capital of €1000.00 – Siret: 91343399100019 – VAT: FR90913433991″